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Finding A Roofer Thats Right For You

What To Look For and How To Find A Roofing Company That Is Right For You

Right from the start, you can eliminate what are likely to be less-than-reputable contractors by considering a list of traits common to rip-off artists. The Better Business Bureau has found the following to be indications that a contractor may not be interested in satisfying customers:

Solicits door-to-door: Be suspicious of contractors who attempt to gain business by visiting door-to-door. Good contractors do not need to drum up business by making "cold calls."

Offers discounts for finding other customers: Good contractors rely on referrals from satisfied customers or word-of-mouth advertising for a large percentage of their customer base. They do not need to offer discounts in order to drum up prospective customers. Their good work does the talking!

Has materials left over from a previous job: It is not your lucky day when a contractor shows up on your doorstep offering a cut-rate price on a project because they have materials left over from a recent job at your neighbor's house or the house "down the street." This is a common ploy of fly-by-night operators or handymen who are based out-of-state and use their pick-up trucks as their place of business.

Does not list a business phone number in the phone directory: This can be a red flag indicating that the contractor does not have an established business presence.

Pressures you for an immediate decision: A reputable professional will recognize that you need time to consider many factors when deciding which contractor to hire.

Asks you to pay for the entire job up-front or demands only cash: Whatever the reason, never pay for the entire project upfront. Payments should be by credit card of check so that your credit card statement or cancelled check can provide proof of payment, if needed. Do not pay anything until after the first day of work, and then pay up to one-third. Make additional payments during the project contingent upon completion of a defined amount of work. Do not make the final payment or sign an affidavit of final release until you are satisfied with the work and have proof that the subcontractors and suppliers have been paid.


Guidelines To Finding A Reliable Roofer

Having your roof repaired or replaced is an important job and letting just anyone work on it could cost you. So, protect your investment and research roofing contractors carefully.

1. Call and request an estimate from two or three companies based on similar specifications. Ask the contractors to provide you with a list of references to check. If you are not sure about searching the yellow pages, call your local BBB to get a list of contractors.

2. Get written proof that the contractor has liability and workman compensation insurance and that the policies will be effective throughout your project.

3. Check with your local BBB to get a current reliability report on the company.

4. Your final decision should be based on all of the information collected. Do not automatically choose the lowest price. One contractor's bid might be higher because the materials to be used are of a better quality or because the work will be especially thorough and, therefore, require more time and labor.

5. When you've selected the roofing company, discuss payment. You should never pay for a roofing job upfront. You can pay a deposit, but the full amount shouldn't be paid until the job is completed to your satisfaction.

6. Always get the contractor to provide you with a written contract, which details the cost and payment plan, scope of work, project start and completion dates, materials to be used and cancellation policy.

7. Carefully read and understand any roofing warranty offered and watch for provisions that would void it. The lowest bid is not always the best option. Remember, price is only one criterion for selecting a roofing contractor. Professionalism and quality workmanship also should weigh heavily in your decision

8. Review the contract carefully and ask questions about items you don't understand BEFORE signing.

9. Ask the contractor to leave behind a bundle of shingles just in case you encounter wind damage, you will then have replacement shingles that match your existing roof.


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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.