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BBB Accredited Business since 12/11/2006

Funny Bone Comedy Club & Restaurant

Phone: (402) 493-8036

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Customer Complaints Summary

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues1
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints2

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (2)BBB Closure Definitions
09/23/2013Billing / Collection Issues | Read Complaint Details
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Additional Notes

Complaint Category: Unauthorized bank debits

Complaint: had two unauthorized charged to my account one for ***** and another at *****. I never signed for these and dont know where these charges came from
I attended a comedy show there on ****************. There i had a ticket i signed for at ***** which is correct. Upon checking my bank account i saw funny bone charged me two unauthorized charges for ***** and *****. I never signed for these and was never presented with these amounts or know where they came up with that. I called them and they only have on file my ticket i paid and signed for at *****. I contacted my bank and had them contact funnybone but they seem to want to go thru with these false unauthorized charges. I can understand a mistake of swiping once but to make two unauthorized transactions means they were out for money. This is rediculous and i need that money for bills.

Initial Business Response
Contact Name and Title: ******* *****
Contact Phone: ************
Contact Email: ***************************
I faxed his banker that day & told them only 1 charge was valid. The others should have fallen off. I did not have his address to send him a 'sorry' certificate--but I do now & will send him something. I thought we were all squared away with him --until I got this in the mail!~!

Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.

02/02/2012Advertising / Sales Issues

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Restaurants, Entertainers, Banquet Facilities

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.