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Find a Location

Major Drain has 1 locations, listed below.

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    Business ProfileforMajor Drain

    Drain Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.83/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/31/2013

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sewer and drain cleaning, plumbing, hydrojetting and sewer video inspection.

    Products & Services

    This company provides commercial and residential sewer and drain cleaning and plumbing services. They also offer video sewer line inspection, sewer line locating, plumbing repair services.

    Business Details

    Location of This Business
    7914 W Dodge Rd # 345, Omaha, NE 68114-3417
    BBB File Opened:
    7/27/2012
    Years in Business:
    11
    Business Started:
    5/2/2012
    Business Incorporated:
    5/2/2012
    Accredited Since:
    5/31/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Major Drain, LLC
    Hours of Operation

    Primary

    M:
    8:30 AM - 8:00 PM
    T:
    8:30 AM - 8:00 PM
    W:
    8:30 AM - 8:00 PM
    Th:
    8:30 AM - 8:00 PM
    F:
    8:30 AM - 8:00 PM
    Sa:
    8:30 AM - 8:00 PM
    Su:
    8:30 AM - 8:00 PM
    Business Management
    • Mr. Brent D. Geddings, President
    • Mr. Shawn M. Lee, Vice President
    Contact Information

    Principal

    • Mr. Brent D. Geddings, President

    Customer Contact

    • Mr. Brent D. Geddings, President
    • Mr. Shawn M. Lee, Vice President

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephen K.

    2 stars

    03/19/2024

    Used Major Drain for a kitchen sink clog. Service was good; however, when I paid for the service, I was charged a higher sales tax rate. I live in Unincorporated Sarpy county and the rate is 5.5%; I was charged Douglas county rate of 7.5%. I was told that’s what their system uses. I checked with the Mayors hotline and they confirmed I should have been charged 5.5%, not 7.5% because I live outside the City of Omaha limits.

    Major Drain Response

    03/20/2024

    You originally made us aware of the situation by email. We responded to that email explaining that it was a software issue that had caused the problem. It looks like your response to that email was received on 3/8. However the person who handles that particular email account went on vacation on 3/6 and just returned today. So this just came across my desk at 9:30 this morning. A refund check of $2.70, the difference was cut at around 1pm and is in the outgoing mail pile. I would like to point out that we never received a call in regards to this issue. We received a call to book the appointment, but not a call in regards to any issues according to our records. I guess my point is that a simple phone call in this situation likely would have cleared up any feelings that Mr. Kamysz was feeling and likely would have saved him the time and effort that he has gone through to this point.

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

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