BBB Logo

Better Business Bureau ®
Start With Trust®
In Nebraska, South Dakota, The Kansas Plains and Southwest Iowa

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 01/13/2011

Heartland Veterinary Supply & Pharmacy

(402) 463-2090View Additional Phone Numbers401 W 33rd St, HastingsNE 68901-2577 Send email to Heartland Veterinary Supply & Pharmacy

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 01/13/2011

BBB has determined that Heartland Veterinary Supply & Pharmacy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Heartland Veterinary Supply & Pharmacy's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

BBB file opened: 07/06/2004Business started: 01/28/1981
Type of Entity


Incorporated: January 1981, NE

Contact Information
Principal: Dr. David Biehl DVM (Owner)Customer Contact: Mrs. Cindy Biehl (Owner)Mrs. Christy Schutte (Tech Support Manager)
Business Category

Pet Supplies & Foods - Retail, Online Drug & Prescription Services, Internet Shopping, Pharmacies, Mail Order & Catalog Shopping, Veterinarians Equipment & Supplies, Veterinary Surgery, Veterinarians, Animal Online Drug & Prescription Services, Animal Health Products

Alternate Business Names
Heartland Veterinary Supply, Inc.
Industry Tips
Mail Order Transactions
Free or Low-Cost Prescription Drug Offers Are Not So Free
Holiday Shopping Tips: Buying by Mail
Is Purchasing Prescription Medication Over the Internet Safe?
Job Applicants Beware of Reshipping and Forwarding Scams
New Medical Miracles Not so Miraculous
Use Caution When Ordering Prescription Drugs Abroad

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.