BBB Logo

Better Business Bureau ®
Start With Trust®
In Nebraska, South Dakota, The Kansas Plains and Southwest Iowa

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 01/11/1936

Omaha World-Herald Company

(402) 444-10001314 Douglas St # 600, Omaha World Herald Building, OmahaNE 68102-1811 Send email to Omaha World-Herald Company

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 01/11/1936

BBB has determined that Omaha World-Herald Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Omaha World-Herald Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues3
Delivery Issues6
Problems with Product / Service6
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 15

Additional Information

BBB file opened: 01/07/1936Business started: 01/01/1892
Type of Entity


Incorporated: November 1969, DE

Business Management
Principal: Mr. Thomas Kastrup (Director of Advertising)Mr. Dennis Cronin
Contact Information
Customer Contact: Ms. Diana Biggs (Circulation Administrative Assistant)
Business Category


Products & Services

This company offers a daily area newspaper avaliable in print and on-line.

Alternate Business Names
Midlands Marketing

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.