BBB Accredited Business since 01/01/1967
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A BBB Accredited Business since 01/01/1967
BBB has determined that Omaha Steaks meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Omaha Steaks' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 54 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||21|
|Billing / Collection Issues||3|
|Guarantee / Warranty Issues||4|
|Problems with Product / Service||19|
|Total Closed Complaints||54|
Business ManagementPrincipal: Ms. Cris Hay-Merchant (Corporate Communications Director)Ms. Jamie Holmes (Consumer Services Manager)
Meat - Retail, Advertising - Direct Mail, Meat Packers, Food Manufacturers, Wholesalers, Distributors, Mail Order & Catalog Shopping, Frozen Foods - Retail, Gourmet Shops, Grocers - Retail, Meat - Processing, Internet Shopping, Fish & Seafood - Retail, Poultry - Retail
Products & Services
This company offers steaks, meats and gourmet food items nationally with an unconditional guarantee.