BBB Business Review
BBB Accredited Business since 08/11/2001
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Quote
A BBB Accredited Business since 08/11/2001
BBB has determined that GiftCertificates.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised GiftCertificates.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|09/18/2012||Billing / Collection Issues|
Contact InformationPrincipal: Mr. Gary Krow (President)Customer Contact: Ms. Jessica Zach (Customer Service Supervisor)Mr. Paul Hubert (Director of Operations)Mr. Tom Stockwell (Director of Consumer Marketing)
Products & Services
This company offers gift certificate sales over the internet.
Map & Directions
Map & Directions
Address for GiftCertificates.com
11510 Blondo St
Omaha, NE 68164-3846
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Nebraska, South Dakota, TheKansas Plains and Southwest Iowa. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*GiftCertificates.com is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (800) 773-7368
Additional Email Addresses
BBB Complaint Process
Industry Tips for Internet Shopping
What is BBB Advertising Review?
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.