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          Country N More Gifts.com has 1 locations, listed below.

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            Business ProfileforCountry N More Gifts.com

            Collectibles

            At-a-glance

            Customer Reviews

            1.8/5stars

            Average of 5 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company provides online sales of gifts and collectibles, including Precious Moments, Lladro, Fontanini, Snowbabies, Department 56 Villages, Pipka, Jim Shore, Lladro Nao and Willow Tree.

            Business Details

            BBB File Opened:
            12/29/2004
            Years in Business:
            42
            Business Started:
            3/1/1982
            Business Incorporated:
            3/1/1982
            Type of Entity:
            Corporation
            Business Management
            • Mr. Jamie Domeyer, Manager
            • Mr. Doug Domeyer, President
            Contact Information

            Principal

            • Mr. Jamie Domeyer, Manager

            Customer Contact

            • Mr. Jamie Domeyer, Manager
            • Mr. Doug Domeyer, President
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/28/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Hello, I placed an order with this company less than 24 hours ago. There was an email sent saying ALL In Stock *** ***** pieces are **% off with promo code “*******.” I went to the site and put in my order to ensure my items were eligible, which they are. I paid $*** with my original order. With the **% off, I would only pay ******. The difference would be $*****. I tried to do chat, but no one answered. I called the number on the email, that matched their website. I spoke to a woman who looked up my order to see if I could be credited the difference. When she pulled up the order, she said it already shipped, however I placed the order under 24 hours ago. I was told that my only option was to place another order and return one of the orders once it arrived. I do not have another $***+ to pay for an additional order just to get the promotion. The reason I was given that I wouldn’t be refunded the difference is because “promotions change all the time.” As I told this woman, who was the manager, I completely understand that, however my order was placed under 24 hours ago, not days ago! So I would like the $***** credited to my card to resolve this problem please.
            Read More

            Customer Reviews

            5 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            R_ D

            12/29/2023

            NEVER, AND I REPEAT NEVER BY FROM THIS COMPANY CUSTOMER SERVICE IS HORRENDOUS, AND JUANITA IS THE RUDEST PERSON TO SPEAK TO BLAMES ERRORS ON THEIR BEHALF ON THE CUSTOMER. IF I COULD GIVE THE RATING A NEGATIVE 5 STARS I WOULD. NEVER PRE-ORDER YOU WONT GET YOUR ITEM TILL MONTHS LATER AFTER LAUNCH, AND HOPEFULLY YOUR ITEMS COME NON-BROKEN AND PROPERLY BUILT, AS THEY SHOULD. COMPANY COMPLAINS TO CUSTOMER ON HOW THEY ARE A SMALL BUSINESS, BLAH, BLAH, BLAH, AND HOW THEY CAN NOT WORK TO PROCESS A REPLACEMENT, HOWEVER; EXPECT THE CUSTOMER TO PAY SHIPPING COST, RETURN ITEM, AND THEN STILL NOT GET A REPLACEMENT/REFUND ON RETURNED ITEM BUT, EXCEPT THEM TO PAY 50% OF RETAIL VALUE MORE FOR A NEW ITEM WOW! I WOULD NEVER OPERATE A SMALL BUSINESS, OR ANY BUSINESS IN THAT MATTER!

            Local BBB

            BBB of Midwest Plains

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