BBB Business Review
BBB Accredited Business since 07/01/1999
Travelex Insurance Services, Inc.
(402) 491-3200View Additional Phone Numbers2121 N 117th Ave # 300, Omaha, NE 68164-3686www.travelexinsurance.com
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BBB Accreditation
A BBB Accredited Business since 07/01/1999
BBB has determined that Travelex Insurance Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 1 |
| Problems with Product / Service | 5 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 6 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topContact Information
Primary Contact: Mr. Michael J. Ambrose (President)Business Category
Insurance Companies
Products & Services
This company offers trip cancellation or interruption, travel, medical expense and evacuation insurance coverage. They provide travel assistance services to travel suppliers; such as, tour operators, cruise lines and travel agencies.
BBB Program Participation
This company has agreed to use special procedures including arbitration, if necessary, to resolve disputes through their participation in the following programs: BBB Identification, BBBOnLine.Industry Tips
Automobile InsuranceFraudulent Health Insurance a Growing Problem
Travel Insurance - Is it Necessary?
Will Your Auto Insurance Weather the Storm?
LocationsX
1 Locations
-
2121 N 117th Ave # 300
Omaha, NE 68164-3686(402) 491-3200Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Nebraska, South Dakota andsouthwest Iowa. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Travelex Insurance Services, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Insurance Companies
Automobile InsuranceFraudulent Health Insurance a Growing Problem
Travel Insurance - Is it Necessary?
Will Your Auto Insurance Weather the Storm?
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.