BBB Accredited Business since 05/01/1940
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A BBB Accredited Business since 05/01/1940
BBB has determined that Physicians Mutual Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Physicians Mutual Insurance Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 52 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||10|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||36|
|Total Closed Complaints||52|
Contact InformationPrincipal: Mr. Ed Kaspar (Manager)Customer Contact: Ms. Mary Cook (Assistant to Ed Kaspar) J.B. Cortez (ACS-Senior Claim Examiner)Ms. Debra Walton (Assistant Vice President Corporate Communications)
Insurance Companies, Insurance Consultants, Insurance Claim Processing Services, Insurance - Disability, Insurance - Dental, Annuities, Insurance - Senior Products, Insurance - Long Term Care, Insurance - Life, Insurance - Medicare Services, Insurance - Health, Insurance - Funeral, Insurance - Accident & Health
Products & Services
This company offers individual life, health, disability, hospital indemnity, long term care and Medicare supplemental insurance and annuities. They provide claims assistance and customer service.
Alternate Business NamesPhysicians Life Insurance Company
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