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Physicians Mutual Insurance Company (Headquarters)

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(800) 228-9100View Additional Phone Numbers2600 Dodge St, OmahaNE 68131-2672 Send email to Physicians Mutual Insurance Company

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BBB Accreditation

A BBB Accredited Business since 05/01/1940

BBB has determined that Physicians Mutual Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Physicians Mutual Insurance Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 52 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

52 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues10
Guarantee / Warranty Issues1
Problems with Product / Service36
Delivery Issues0
Total Closed Complaints 52

Additional Information

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BBB file opened: 01/01/1940Business started: 01/01/1902
Contact Information
Principal: Mr. Ed Kaspar (Manager)Customer Contact: Ms. Mary Cook (Assistant to Ed Kaspar) J.B. Cortez (ACS-Senior Claim Examiner)Ms. Debra Walton (Assistant Vice President Corporate Communications)
Business Category

Insurance Companies, Insurance Consultants, Insurance Claim Processing Services, Insurance - Disability, Insurance - Dental, Annuities, Insurance - Senior Products, Insurance - Long Term Care, Insurance - Life, Insurance - Medicare Services, Insurance - Health, Insurance - Funeral, Insurance - Accident & Health

Products & Services

This company offers individual life, health, disability, hospital indemnity, long term care and Medicare supplemental insurance and annuities. They provide claims assistance and customer service.

Alternate Business Names
Physicians Life Insurance Company
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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.