BBB Business Review

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BBB Accredited Business since 01/03/1954

Blue Cross & Blue Shield of Nebraska

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(402) 982-7000View Additional Phone Numbers1919 Aksarben Dr, OmahaNE 68180-2002View Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 01/03/1954

BBB has determined that Blue Cross & Blue Shield of Nebraska meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Blue Cross & Blue Shield of Nebraska's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 9 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

9 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues5
Delivery Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Blue Cross & Blue Shield of Nebraska

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 01/03/1995Business started: 01/01/1939
Contact Information
Principal: Mr. Steven Martin (President/CEO)Customer Contact: Ms. Ruth Anderson (Compliance Analyst)
Business Category

Insurance Companies, Hospitalization, Medical & Surgical Plans, Insurance - Health, Insurance - Long Term Care, Insurance Claim Processing Services, Insurance - Accident & Health

Products & Services

This health insurance company offers group and individual medical, hospitalization, surgical, long term care and vision insurance plans.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.