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Find a Location

Assurity Life Insurance Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAssurity Life Insurance Company

    Insurance Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1992

    Years in Business: 133

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company provides individual life, critical illness, disability income and accidental death insurance products. They also offer worksite group life, critical illness, disability income, accidental death and hospital indemnity insurance products.

    Business Details

    This is a multi-location business.

    Find a Location

    Assurity Life Insurance Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      2000 Q St, Lincoln, NE 68503-3609
      BBB File Opened:
      1/1/1973
      Years in Business:
      133
      Business Started:
      8/1/1890
      Accredited Since:
      10/1/1992
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Sole Proprietorship
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:30 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Business Management
      • Susie Keisler-Munro, President/CEO
      • Mr. Kevin Faltin, Vice President/CFO
      Contact Information

      Customer Contact

      • Ms. Eunice Cramer
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/21/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I contacted The Assurity life insurance. ***** after my mother passed away and she had assumed I would be able to receive $******* in insurance money. The person told me she had a regular insurance policy ., and I SAID " Are you sure ? " and he said " Yes", she had a regular insurance policy.. My sliding glass door is broken so I needed another one. . I got a loan from my aunt for $***** because of this because I BELIEVED I could pay it right back with this money , and I also opened up a credit card as well. Spent around $*** on basic necessities *************************************************** ************************************* Some gifts for my family.etc. ********************** I know I cannot afford these extra payments otherwise.. and I would NOT EVER DO THIS .... UNLESS I thought I could pay the money RIGHT back ! .Assurity never contacted me.. nobody told me anything .. So, I called back, and they said oh we're sorry we closed your account it was accidental insurance .. So I was misled to think she had a regular ins. and THAT IS why I took the money out. And don't like spending money that much but I got gifts for my family and stuff ..because I had the extra money ..( well I thought) . I need them to pay this money back to me I NEED **** TO PAY BACK THIS DEBT NOW BEFORE MY CREDITS RUINED . ***************** I can't do this with my other insurance and credit card bill ,now that I have been taking on more bills now because my mom helped me with the mortgage before Or with heat. Because we were buying this house ,before she died . It's not acceptable that someone would say that I would have that money and then.. the agent says , "oops I didn't read the full report and I told you wrong ." And they said sorry for your husband's death on the FORM also . but it was my mom that died.. I need the **** to pay back the loans .
      Read More

      Customer Reviews

      6 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Cassandra H

      1 star

      04/02/2023

      If I could give them a 0, I would. They denied my cancer claim when I literally had a cancer removal surgery and four painful biopsies. Since they couldn't dispute the fact that I had cancer, they tried to falsely accuse me of being dishonest by innacurately reading my medical records and creating their own narrative. I've paid them every month on time and when I really needed critical illness payment in one of the hardest times in my life, I was met with avoidance, snarky commentary, and extremely dishonest and illegal practices. They never requested my medical records but kept telling me they were waiting on them. After two months, I ordered them myself and sent them to them. DO NOT EVER USE THIS COMPANY. They will scam you. Also, Dylan L in claims is a terrible human who is literally never at his job and has not reached out one time to me and I filed my claim 4 months ago.

      Local BBB

      BBB of Midwest Plains

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