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          American Inn has 1 locations, listed below.

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            Business ProfileforAmerican Inn

            Hotels

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            9/30/1998
            Years in Business:
            20
            Business Started:
            1/1/2004
            Contact Information

            Principal

            • Mr. Owner/Manager

            Customer Contact

            • Mr. Owner/Manager
            Additional Contact Information

            Phone Numbers

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unanswered
            I check into the American inn *********************. On June 10th And signed paperwork for the room for a week and the charges are ***, which includes tax. When I go to my room for the evening the room is absolutely disgusting and stain in the bathtub there's MOLD on the bathtub wall there's holes in the ceiling and a nasty weird strain stain on the ceiling and then dust everywhere tables weren't wipe down the room is just a disgusting horrible place to be. I called down to the office where I checked in and informed them that I do not want to be in this room that is disgusting and then I wanna switch rooms and the lady informed me that she cannot switch rooms no reason why and that she would not be getting my money back to me which they overcharge my credit card by ** bucks for no reason when the bill was *** as I stated they charge my credit card *** which was another dispute I had with them this morning. So when I checked in earlier this week I have not been able to stay at the room where I paid for it in full and then some not on purpose and they refused to move my room this room is unsanitary it's filthy disgusting and the fact that they use my credit card to add ** more dollars to my charges for absolutely no reason it's not for deposit because I've paid my room in full already on a debit card I would like my money back since I cannot stay in that nasty room and I would like something to be said to the management regarding the customer service in the offices and necessary and uncalled for *********** slamming her face on the counter and you .

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Midwest Plains

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