BBB Accredited Business since 01/19/2011
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A BBB Accredited Business since 01/19/2011
BBB has determined that The Golf Warehouse,Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised The Golf Warehouse,Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 36 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||10|
|Billing / Collection Issues||2|
|Problems with Product / Service||17|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||36|
Type of Entity
Incorporated: January 1999, DE
Business ManagementPrincipal: Mr. Franz Weiglein (President)Customer Contact: Mr. Brian Burleson (Customer Service)Mr. Ron Eskridge (Contact Center Director)Mr. Brett Hamrick (CFO)
Golf Equipment & Supplies - Retail, Online Retailer, Internet Shopping, Mail Order & Catalog Shopping, Sporting Goods - Retail