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            Business ProfilePrecision Door Service

            Garage Doors
            BBB accredited business

            Contact Information

            4924 S 135th St

            Omaha, NE 68137-1604

            Get Directions
            Visit Website
            (402) 331-4424

            Business hours

            6:00 AM - 11:00 PM
            Business Hours
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM

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            Get a Quote

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/19/2005

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Garage Door and Garage Door Opener Sales, Service, Repair and Installation Company.

            Products & Services

            This company offers residential and commercial overhead garage doors sales, services, repair and installation. They also provide automatic garage door openers and keyless entry pads.

            Business Details

            Location of This Business
            4924 S 135th St, Omaha, NE 68137-1604
            BBB File Opened:
            8/3/2000
            Years in Business:
            43
            Business Started:
            6/1/1980
            Business Started Locally:
            5/1/2002
            Date of New Ownership:
            3/1/2006
            Business Incorporated:
            2/9/2006
            Accredited Since:
            12/19/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            8
            Alternate Business Name
            • R & D Group, Inc.
            • Precision Overhead Garage Door Service
            • Precision Overhead Door
            • Precision Garage Door Service
            Hours of Operation

            Primary

            M:
            6:00 AM - 11:00 PM
            T:
            6:00 AM - 11:00 PM
            W:
            6:00 AM - 11:00 PM
            Th:
            6:00 AM - 11:00 PM
            F:
            6:00 AM - 11:00 PM
            Sa:
            6:00 AM - 11:00 PM
            Su:
            6:00 AM - 11:00 PM
            Business Management
            • Mr. Randall J. Ross, President/Owner
            • Ms. Debra Ross, Vice President
            Contact Information

            Principal

            • Mr. Randall J. Ross, President/Owner

            Customer Contact

            • Mr. Randall J. Ross, President/Owner
            • Ms. Debra Ross, Vice President
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/26/2021

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Resolved
            Complaint Details Unavailable

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Galina Y

            08/14/2023

            We got springs installed by Precision garage door company. The technician Sean was very rude and push us to get a new door. We know our door is older but we are not ready yet to get a new door. When I called the company- I was told that they don’t charge for labor but the charge was included in the invoice. I spoke with Debbie and she changed the warranty for springs .. Why we need limited (?) lifetime warranty for springs for older door? In a few days after installation the door began to make extremely strong noise that even our neighbors noticed being inside their house. I called another door company for a second opinion. They did some adjustments to the door and mentioned that wrong size of springs have been installed. I understand we have a choice to select a company but when your garage door is not working and you need to get to work early - it seems not too much choices available. I don’t recommend this company and I am not appreciate their customer service

            Precision Door Service Response

            08/14/2023

            Galina *******, Thank you for your feedback. Our priority is always providing our customers a permanent long term high quality solution on their garage door repair. Your garage door failed the safety inspection and we are sorry you misunderstood the technician's enthusiasm about the necessity of replacing your garage door with a new one. Concerning the repair it is understood many times you asked the technician for a discount on the repair to get the garage door functional and he explained there were no discounts, he even offered to leave and there would be no charge. So to clarify as a courtesy and resolution you were given a longer warranty on the parts when you called expressing your concern even though you had approved the work and cost to have work completed. We hope after reading our reply you reconsider calling us back on your future garage door needs. Thank you again for your feedback.
            Read 1 More Customer Review

            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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