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BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 08/15/2008

BTS Custom Floors, LLC

(402) 917-497415617 Berry St, OmahaNE 68135-2929 Send email to BTS Custom Floors, LLC

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BBB Accreditation

A BBB Accredited Business since 08/15/2008

BBB has determined that BTS Custom Floors, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered BTS Custom Floors, LLC's rating include:

  • Length of time business has been operating.

Factors that raised BTS Custom Floors, LLC's rating include:

  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Additional Information

BBB file opened: 02/10/2008Business started: 09/01/2007
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Mr. Brandon Clay (Owner)
Business Category

Floor Coatings - Epoxy/Polyurethane, Carpet Installation, Concrete - Stamped & Decorative, Floor Treatment Compounds, Floors - Industrial, Floor Materials - Retail, Concrete Contractors, Countertops, Contractor - Decorative & Specialty Concrete

Products & Services

This company provides decorative concrete surface finishes and coatings. They also offer concrete counter tops.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.