BBB Business Review

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BBB Accredited Business since 06/01/1990

TD Ameritrade (Headquarters)

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(402) 331-7856View Additional Phone Numbers200 S 108th Ave, OmahaNE 68154-2631 Send email to TD AmeritradeView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 06/01/1990

BBB has determined that TD Ameritrade meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised TD Ameritrade's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 71 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

71 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues7
Billing / Collection Issues12
Delivery Issues1
Problems with Product / Service51
Guarantee / Warranty Issues0
Total Closed Complaints 71

Additional Information

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BBB file opened: 01/01/1980Business started: 05/01/1975
Contact Information
Principal: Mr. Felix B. Davidson (Managing Director, Operations)Ms. Katrina Becker (Managing Director Communications & Public Affairs)Mr Tom Bradley (President Retail Distribution)Ms Christie Huggins (Communications & Public Affairs)Mr. Jeff Plummer Mr. Joe Ricketts (Chairman/Founder)Mr. Fred Tomczyk (Chief Executive Officer)
Business Category

Financial Planning Consultants, Stock Quotation Boards & Systems, Stock & Bond Transfer Agents, Stock & Bond Brokers, Investment Securities, Investment Advisory Service

Products & Services

This company offers discount financial brokerage and securities clearing services to individual investors and other financial institutions.

This company offers discount financial brokerage and securities clearing services to individual investors.

Alternate Business Names
TD Ameritrade, Inc.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.