BBB Business Review

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BBB Accredited Business since 05/06/1996

Liberty First Credit Union

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(402) 465-1000501 N 46th St, LincolnNE 68503-3718 Send email to Liberty First Credit Union

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BBB Accreditation

A BBB Accredited Business since 05/06/1996

BBB has determined that Liberty First Credit Union meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Liberty First Credit Union's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

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BBB file opened: 05/06/1996Business started: 01/01/1935
Business Management
Principal: Mr. Frank Wilbur (President)
Contact Information
Customer Contact: Ms. Mary Anderson (Vice President of Operations)Mr. Kevin Frenzel (Vice President of Lending)Mr. Blake Nelson (56th St Branch Manager)Ms Angie Schreiner (Marketing VP)Ms. Tami Soares (27th St Branch Manager)
Business Category

Credit Unions, Real Estate Services, Leasing Service, Business Consultants, Retirement Planning Service, Mortgage Brokers, Real Estate Loans, Loans, Investment Advisory Service, Financing, Financial Planning Consultants, Credit Cards & Plans

Products & Services

This credit union offers lending, savings, checking and retirement accounts, credit and debit cards and mortgages services to consumers who live, work, worship or attend school in Lancaster County.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.