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Find a Location

Sonny Gerber Auto Sales has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sonny Gerber Auto Sales

      4021 Cuming St Omaha, NE 68131-1121

      BBB Accredited Business
    • Sonny Gerber Auto Sales

      4519 Cuming St Omaha, NE 68132-2319

      BBB Accredited Business

    Business ProfileforSonny Gerber Auto Sales

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/11/1998

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers used auto, truck, van and utility vehicle sales. They also specialize in financing their own vehicles.

    Business Details

    This is a multi-location business.

    Find a Location

    Sonny Gerber Auto Sales has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sonny Gerber Auto Sales

        4021 Cuming St Omaha, NE 68131-1121

        BBB Accredited Business
      • Sonny Gerber Auto Sales

        4519 Cuming St Omaha, NE 68132-2319

        BBB Accredited Business
      Location of This Business
      4021 Cuming St, Omaha, NE 68131-1121
      BBB File Opened:
      1/7/1993
      Years in Business:
      69
      Business Started:
      1/1/1955
      Business Incorporated:
      12/20/1955
      Accredited Since:
      6/11/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sonny Gerber Auto Sales, Inc.
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      9:00 AM - 4:30 PM
      Business Management
      • Mr. Donald Gerber, Owner
      Contact Information

      Principal

      • Mr. Donald Gerber, Owner

      Customer Contact

      • Mr. Donald Gerber, Owner
      • Ms. Debbie Powers
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Answered
      I got a call about my insurance on my vehicle around 4pm December 7th and after trying to find a reasonable resolution with the business my phone died and not even 30 minutes later they came to my home and took my vehicle and when I contacted them they told me I would not only have to gain the full coverage insurance they require but I would also have to pay a $*** fee for the inconvenience of the tow and I asked why after speaking to me they didn't try to contact the other owner on the title and they just reintegrated that they would not wave the fee
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Mesha I

      1 star

      11/17/2021

      Recently just FINISHED car payments that I've been making for a YEAR & SIX MONTHS. Last 4 months the car broke down, took it to them 3 DIFFERENT times to have it fixed. PAID $150 for them to fix it (they never did) because 3 DIFFERENT TIMES the car broke down on me in the middle of the street.

      I put this on my LIFE. If you're smart. Don't ever do business with this "nonchalant *** company".
      *************************************************************** *************************************************************** ****************************************************** Business is ran HORRIBLY their not decent care customer serving human beings. They're all just MONEY HUNGRY.

      I'm depressed & suicidal due to personal health issues. I'm going through a hard time right now.*************************************************************** ********** I've lost my job from losing THIS car I WORKED SO **** HARD TO PAY IT OFF JUST for me to end up with NO CAR, NO TRADE IN, NO FIXED CAR. NOTHING but a "oh well, suck it up". I do everything on my own & I promise to GOD himself if I could sue I would in a heartbeat. 4,000 + more down the drain. WOW. Karma is real & I can't wait for it to catch up to the ones who make it harder for the next.

      Sonny Gerber Auto Sales Response

      11/19/2021

      In response to the Customer Review you received from Mesha **************. Please be advised that Ms. ***** was very close to having her car paid off after a year and 1/2. We received
      notification from the City of Omaha Impound that the vehicle was impounded due to lack of current registration and license plates. As a courtesy to our customer we attempted to
      contact her with no response. We then made the choice on 11-15-21 to pay the impound fees ($205.00), and the tow ($75.00). This way the storage charges do not keep adding up. The car
      was impounded by the City for no legal registration or license plates. When Ms. ****** came to our office we advised her of the fees from the impound and that the City of Omaha Impound lot told
      us that we are not allowed to release the vehicle to her without legal license plates. She at that time stated that the transmission was out and was not happy with previous repairs that we had completed. We advised
      her that before we are able to work on the car, the fees and towing charges must be paid also with legal license plates. She was also advised that the cost of a new transmission would be
      quite costly and questioned if it would be wise to put a new transmission in a 2005 vehicle. We advised her this would be a repossession and there would be no further charges to her.
      She then handed us her key. On that day(11/16/2021) there was an exchange of foul language with Ms. ***** and one of our secretaries took over. The next day 11-17-21 Ms. ****** wrote a review
      about our dealership on Yelp. It was a very filthily written and slanderous review. The manager of Yelp proceeded to contact us and sent us the following short letter advising that her
      review would be removed immediately. He also stated that it was written slanderous and vulgar. It was removed. On 11-18-21 Ms. ****** came of our office and signed a Release of
      Equity which releases her and our dealership from any further actions regarding each other in regards to this transaction. So far as this matter is concerned, this incident and installment contract
      it is now a closed matter.

      Local BBB

      BBB of Midwest Plains

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