Business ProfileforHometown Hero Appliance Repair

I Company repaired a dishwasher from ***** that was covered under warranty for parts. The technician on site said the total fee was $600 that they would collect 50% off with a credit card. The technician said that $500 of this was for parts and $100 for service (the technician called me after to confirm that this is what he told me on site). ***** sent in the approval to cover the parts after the service was scheduled. I verified with the company that this was received and that I would get a credit for the parts after the repair was completed. They said they would process a $200 credit when the paperwork was finished with *****, after this, they did not return my calls and eventually said they had no record of our conversation after multiple conversations were completed. After two months of no resolution, I put a dispute in with my credit card company. The dispute was declined because the only documentation showed a $300 charge. I went to the company location and they said they would process a credit for $200 then after they said they would do this they still refused to refund the money, and after repeated attempts to talk to someone in accounting, they refused to let me talk to anyone in the accounting department.