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Vertrue, Inc. is not BBB Accredited.
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BBB Complaint Information
Find aggregate BBB complaint information for Vertrue, Inc.. BBB located in Cromwell, CT has the full report as that BBB handles all complaints for Vertrue, Inc..
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Advertising - Direct Mail, Coupon Book Promotions, Buying Clubs & Group Purchasing Service, Credit Cards - Protection Service
Products & Services
Vertrue is a holding company with a number of subsidiaries that design and sell membership programs under a variety of names that offer consumers discounts in the areas of healthcare, travel, family entertainment and fashion.
The Company's subsidiaries market membership programs via direct mail, telephone and the Internet and by contracting with unaffiliated third party marketers who offer the company's membership programs to their customers. Generally the programs are offered on a thirty-day trial period, and often with the offering of a gift certificate redeemable at a major retail store as an incentive to agree to the terms of a trial membership for the program. Under the terms of the trial offer, no charge is billed to the customer's credit or debit card if, within the trial period, the customer contacts the company and cancels the membership. If the customer has not cancelled the membership by the end of the trial period, the membership fee is automatically charged to the customer's credit or debit card. Memberships are automatically renewed and charged to the customer's credit or debit card or bank account at the then current price until the customer cancels the program.