[June 19, 2014– Nashville, TN] BBB warns consumers of the business practices of A&M Electronics, owned and operated by Tim Moore, located at 612 Buffalo Valley Road, Cookeville, TN 38501, phone: 931.525.1060.
BBB has received numerous complaints alleging repair issues where customers are quoted a reasonable timeframe for repairs to TVs; however, after providing payment up front, the company fails to repair televisions in a timely manner. Some report the company removed parts from TVs with promises of returning with replacement parts; however, customers are unable to reach the company to obtain their products.
One consumer stated, “I paid A&M Electronics service call fee of 71.36 which was to go toward the final bill of $435.00 and that he would get the part and fix my TV the next week. Its now been over a month, he will not return my calls or come to fix my TV. My repair order # is 000018206. I think his name was Tim Moore, recpeit shows a P.O. Box 4069 Cookeville, TN but his business is at 612 Buffalo Valley Rd Cookeville. Since I have had my issues, I have come to discover he has done the same thing to others in this area, just by talking with people. It is a shame he prays on people and gets a service call and never follows through. A few service calls at day at 71.36 and he’s making a good living and not doing a thing to fix people’s TV.”
If you have had an unsatisfactory experience with A & M Electronics, BBB would like to speak with you. Please contact us at 615.242.4222 or file a complaint at www.gobbb.org.
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