Stars And Stripes Professional Cleaning Services Needs To Clean Up Their Act
In the past twelve months, BBB has received nearly 20 complaints from homeowners that outline hundreds of dollars in services where the company fell short of their 100% satisfaction guarantee. Specifically, complaints allege:
Although the company’s website continues to claim “100% Satisfaction Guaranteed,” consumers contacting BBB say otherwise.
One consumer related, the job was so poorly done she had to rent carpet cleaning equipment and do it herself.
Another consumer stated, “He did not get the stains out of my chair and made it discolored.”
Two separate consumers complained of property being stolen, one of which resulted in an arrest. Another consumer stated, “I agreed to pay it because I feared what these men might do”.
Not only has this company duped Middle Tennessee customers with poor service and verbal abuse, but they are reported by one consumer as falsely claiming to be an accredited BBB “member”.
If you have had an unsatisfactory experience with Stars and Stripes Professional Cleaning Services, please contact Tim Sneed at 615-250-4223 or firstname.lastname@example.org.
To avoid becoming a victim of a carpet cleaning scam:
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Start your search for carpet cleaners With Trust by visiting BBB’s accredited business directory http://www.bbb.org/nashville/accredited-business-directory
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