BBB Business Review

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BBB Accredited Business since 10/31/1994

YMCA of Middle Tennessee

Find a Location

Phone: (615) 259-9622Fax: (615) 242-2656View Additional Phone Numbers1000 Church St, (Downtown YMCA), NashvilleTN 37203-3420 Send email to YMCA of Middle Tennessee

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BBB Accreditation

A BBB Accredited Business since 10/31/1994

BBB has determined that YMCA of Middle Tennessee meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised YMCA of Middle Tennessee's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on YMCA of Middle Tennessee

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 11/18/1994Business started: 01/01/1855
Type of Entity

Non Profit Corporation

Business Management
Principal: Mr. Dan Dummermuth (President & CEO)
Contact Information
Mr. Kenny Alonzo (Group VP)Mr. David Byrd (COO)Ms. Carole Carter (Executive Director - Greenhills)Ms. Jessica Fain (VP, Marketing)Ms. Linda Forceno (Exec. Asst. to CEO)Mr. Don Jones (Sr. VP Property Management)Mr. Peter Oldham (Sr. VP Planned Giving)Mr. Jeff Parsley (Sr. VP Development)Mr. Paul Pitney Ms. Nancy Reece (Sr. VP Leadership Development)Mr. Tim Weill (Sr. VP Finance/CFO)Ms. Maria Wolfe (VP Marketing)
Business Category

Youth Organizations & Centers, Health Clubs

Products & Services

The charitable organization is an association of fitness clubs offering tennis, swimming and other related services.

This company is a full-service fitness club.

This company is a limited-service fitness club.

Alternate Business Names
Downtown YMCA, Uptown YMCA
Industry Tips
HEALTH CLUBS

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.