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Find a Location

Frontier Foundation & Crawl Space Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforFrontier Foundation & Crawl Space Repair

    Foundation Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    Frontier Basement Systems was a 2016 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics for the large business employer category. Torch Awards are given by the Better Business Bureau to recognize businesses and executives exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers. Cash, Check, Credit Card, Debit Card, Financing

    At-a-glance

    Customer Reviews

    4.76/5stars

    Average of 45 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/19/2004

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    5150 Highway 41A, Joelton, TN 37080-9416
    BBB File Opened:
    9/10/2003
    Years in Business:
    21
    Business Started:
    10/1/2002
    Business Incorporated:
    6/20/2002
    Accredited Since:
    8/19/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    120
    Alternate Business Name
    • Appleseed Enterprises, LLC
    • Apple Hollow Contracting
    • Frontier Basement Waterproofing & Foundation Repair
    • Frontier Basement Systems
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    10:00 AM - 2:00 PM
    Business Management
    • Mr. Dustin Gebers, General Manager
    • Ms. Devon Bagwell, Marketing Manager
    Contact Information

    Principal

    • Ms. Devon Bagwell, Marketing Manager

    Customer Contact

    • Mr. Layne Gebers, President
    • Mr. Dustin Gebers, General Manager
    • Ms. Devon Bagwell, Marketing Manager
    Additional Contact Information

    Fax Numbers

    • (931) 358-0089
      Primary Fax

    Phone Numbers

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    December 2023 I contracted with Frontier to level my house. I financed $12,000 through ****************** for the work performed. In February 2024, I contacted the company to have them repair equipment they installed which had started to malfunction. The proposed work in the contract was not done and now I am faced with getting the work done anyway. I have had 3 more contractorsc come out and give me quotes for the work which still need to be done. I have pictures of the work performed by Frontier versus the work they really performed.I am looking for a path forward. My home is my livelihood.
    Read More

    Customer Reviews

    45 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephen S

    5 stars

    04/11/2024

    We often had standing water in our crawlspace and were concerned about the structural integrity of our home so we invested in crawlspace encapsulation. Everyone we worked with was friendly and professional. The guys who did the work, Brandon, David, and Brooks were wonderful and did great work. Our seven-year-old daughter was fascinated by what they were doing so she spent as much time as possible watching them and they were so kind to her. Very classy crew! We are completely satisfied with Frontier. It’s not cheap to have crawlspace encapsulation done but it is cheaper than fixing the problems which would have arisen in the future had we not made this investment.

    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

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