This Business is not BBB Accredited
Oak Grove Utilities CompanyFind a Location
(270) 439-54338505 Pembroke Oak Grove Rd, Oak Grove, KY 42262-9406
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This company provides utilities to residents and businesses in the Oak Grove, Kentucky area.
Oak Grove Utilities Company is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered Oak Grove Utilities Company's rating include:
- Failure to respond to one complaint filed against business.
Factors that raised Oak Grove Utilities Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Advertising / Sales Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Oak Grove Utilities Company
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|02/18/2015||Billing / Collection Issues | Read Complaint Details|
Business ManagementPrincipal: Ms. Zeda Rosser (Assistant Public Works Director)
Contact InformationMr. William J. "Bill" Chaudoin Jr. (Public Works Director)Ms. Lynn D. Hubbard (Office Manager)
Water Companies - Utility
Map & Directions
Map & Directions
Address for Oak Grove Utilities Company
8505 Pembroke Oak Grove Rd
Oak Grove, KY 42262-9406