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          Find a Location

          Charter Spectrum has 1128 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Charter Spectrum

              400 Atlantic St Fl 10 Stamford, CT 06901-3512

            • Charter Spectrum

              12405 Powerscourt Dr Saint Louis, MO 63131-3673

            • Charter Spectrum

              7645 Magna Dr Belleville, IL 62223-3385

            • Charter Spectrum

              129 N Walnut St Centralia, IL 62801-3134

            • Charter Spectrum

              3300 Sunswept Park Dr Florissant, MO 63033-1645

            Business ProfileCharter Spectrum

            Cable TV
            Looking for more information? Access the headquarters listing for Charter Spectrum
            Read more
            The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

            Current Alerts For This Business

            Out of Business:
            On April 27, 2012 Newwave Communication told the BBB they had been sold to Time Warner Cable and Newwave Communication is no longer in business.
            Bankruptcy:
            On 03/27/2009, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 09-11435-jmp. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to New York Southern District Court CM/ECF One Bowling Green New York TN 10004 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 06/11/2009

            Contact Information

            215 Industrial Blvd

            Tullahoma, TN 37388-4076

            Get Directions
            Visit Website
            (931) 461-4304

            Customer Reviews

            1.08/5

            All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

            Average of 3,410 Customer Reviews

            Read HQ ReviewsStart a Review

            Customer Complaints

            14,781 complaints closed in last 3 years

            4,932 complaints closed in last 12 months

            All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

            Read HQ ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 31

            This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

            View HQ Business Profile

            Related Categories

            Products & Services

            This company offers telephone communication services including video and high-speed internet.

            Business Details

            Location of This Business
            215 Industrial Blvd, Tullahoma, TN 37388-4076
            Headquarters
            400 Atlantic St Fl 10, Stamford, CT 06901-3512
            BBB File Opened:
            12/1/1992
            Years in Business:
            31
            Business Started:
            12/1/1992
            Business Incorporated:
            1/3/2017
            Type of Entity:
            Corporation
            Alternate Business Name
            • Charter Communications
            • Time Warner Cable
            • Bright House Cable
            Business Management
            • Mr. Neil Smit, President/CEO
            Contact Information

            Principal

            • Mr. Neil Smit, President/CEO

            Customer Contact

            • Mr. Michael Henry, Customer Care Supervisor
            • Mr. Neil Smit, President/CEO
            • Ms. Vickie Mason, Customer Care Supervisor
            • Ms. Vickie Mahon, Customer Care Supervisor
            • Ms. Jana Brewer, Senior Director
            • Ms. Jennifer Rudisill, Customer Service Manager
            • Mr. Larry Hoyle, Manager
            • Escalation Team ,
            • Owner Manager
            Additional Contact Information

            Fax Numbers

            • (931) 461-3038
              Primary Fax
            • (931) 552-6144
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Local BBB

            BBB of Middle Tennessee

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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