This Business is not BBB Accredited
Phone: (615) 586-6562Fax: (615) 232-88394856 Rainer Dr, Old Hickory, TN 37138
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Brock Enclosures is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Brock Enclosures' rating include:
- 9 complaints filed against business
- Failure to respond to 2 complaints filed against business.
- 3 complaints filed against business that were not resolved.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||5|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Contact InformationPrincipal: Mr. Tim Brock (Owner)Customer Contact: Ms. Katie Brock (Office Manager)
Sunroom & Solarium Design & Construction, Carports, Doors, Windows, Windows - Installation & Service, Patio, Porch & Deck Enclosures
Products & Services
According to information supplied by the company, it offers sunrooms, screenrooms, patio covers, carport covers, new and replacement windows and doors.