BBB Accredited Business since 01/19/2012
Tom James Company
(615) 771-1122263 Seaboard Lane, Franklin, TN 37067 Send email to Tom James Company
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A BBB Accredited Business since 01/19/2012
BBB has determined that Tom James Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Tom James Company's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Problems with Product / Service||2|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Incorporated: December 1972, TN
Contact InformationCustomer Contact: Ms. Barbara Carns (Customer Service Contact)Ms. Michele Stephens (Director of Marketing)
Suits - Custom Made, Designers - Apparel, Alterations - Clothing, Clothing - Retail, Tuxedo Sales & Rentals, Sportswear - Retail, Formal Wear, Shoes - Retail, Mens Clothing & Furnishings - Retail, Womens Apparel - Retail
Products & Services
This company offers the sale of men and women's custom clothing and accessories.