BBB Business Review

BBB Accredited Business since 02/27/2009

Miller-Motte Technical College

(615) 772-1213View Additional Phone Numbers1515 Gallatin Pike North, MadisonTN 37115 Send email to Miller-Motte Technical College

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BBB Accreditation

A BBB Accredited Business since 02/27/2009

BBB has determined that Miller-Motte Technical College meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Miller-Motte Technical College's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Miller-Motte Technical College

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
01/23/2015Problems with Product / Service | Read Complaint Details

School refused to refund tuition even though I dropped the course 12 days before it started.
I registered for truck driver course at Miller Motte Technical College in ******* on 11-24-2014. I paid $1,500.00 for tuition on that day; and, I agreed to pay an additional $225 per month for the next 12 months, for a total tuition of $4,000. The course was scheduled to start on 12-8-2014. Two days later on 11-26-2014, I advised the school I was dropping the course for personal reasons. They have refused to refund the $1,500.00 that I paid on XX-XX-XXXX for tuition. The points of contact I have at the school in ******* are **** ******* at ************ and ****** ******* at *************

Desired Settlement
I want the school to refund the $1,500.00 I have already paid to them; and, I want the school to cancel the monthly payments coming up.

Final Consumer Response
The check came in the mail today for the $1,500 refund of my tuition from Miller-Motte Technical College.
So, that's the end of this case. Thank you for your efforts. I suspect your attempts to contact them played a large part in this. Thanks again, **** ******

Additional Information

BBB file opened: 03/04/2009Business started: 01/01/1919Business started locally: 01/01/2005
Type of Entity


Incorporated: October 1987, TN

Contact Information
Principal: Mr. Paul Pozorski (Director of Education)Customer Contact: Ms. Nikki England (Director of Education)Mr. Russell Baker (Director of Education)Mr. Ray Green (Campus Director)
Business Category

Schools - Business & Vocational, Training Programs, Schools - Academic - Colleges & Universities

Products & Services

According to information supplied by the company, it offers a technical college offering business, technical and vocational classes.

Industry Tips
Schools - Trade and Technical

Map & Directions

Map & Directions

Address for Miller-Motte Technical College

1515 Gallatin Pike North

Madison, TN 37115

To | From


1 Locations

  • 1515 Gallatin Pike North 

    Madison, TN 37115(615) 859-8090
    (615) 772-1213

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 45 counties in MiddleTennessee and Southern Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Miller-Motte Technical College is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


Additional Phone Numbers

  • (615) 859-8090
  • (866) 576-9748
  • (615) 589-8090

BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on July 1, 2013. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


Industry Tips for Schools - Business & Vocational

Schools - Trade and Technical

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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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