BBB Accredited Business since 11/14/1996
Hiller Plumbing, Heating & Cooling Company, Inc.
Phone: (615) 292-6110Fax: (615) 292-5903View Additional Phone Numbers1510 Fort Negley Blvd, Nashville, TN 37203 Send email to Hiller Plumbing, Heating & Cooling Company, Inc.View Additional Web Addresses
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers plumbing, heating & cooling services.
A BBB Accredited Business since 11/14/1996
BBB has determined that Hiller Plumbing, Heating & Cooling Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hiller Plumbing, Heating & Cooling Company, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 5 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||3|
|Billing / Collection Issues||0|
|Total Closed Complaints||5|
Additional Complaint Information
This company offers a customer guarantee that says "Happy You'll Be or the Service is Free!" If you have done business with Hiller Plumbing and have any concerns with the work performed, Jimmy Hiller asks that you allow the company the opportunity to respond to your concerns before filing a complaint with BBB. To do so, please visit the company's website at http://www.hillerplumbing.com/justjimmy.php and complete the form at the bottom of the webpage. The company's guarantee states they will respond to your concerns within 48 hours. Consumers who do not have access to the Internet may contact Mr. Hiller directly at 615.485.3290.
Customer Reviews Summary Read customer reviews
1 Customer Reviews on Hiller Plumbing, Heating & Cooling Company, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: August 1996, TN
Contact InformationPrincipal: Mr. James Hiller (President)Ms. Sandra Margeson (Executive Assistant)
Plumbers, Contractor - General Green Builder, Heating Equipment, Heat Recovery Equipment & Systems, Air Conditioning Supplies & Parts, Air Purifying & Cleaning Systems & Equipment, Heating Equipment & Systems Cleaning & Repair, Energy Management & Conservation Consultant, Air Duct Cleaning, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Energy Conservation Products & Services, Water Heaters - Dealers, Plumbing Fixtures, Parts, Supplies - Retail, Air Conditioning Equipment - Room Units, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Geothermal Heating & Cooling, Heating & Air Conditioning, Water Heaters - Repairing, Plumbing Fixtures, Parts, Supplies - Used, Plumbing Drains & Sewer Cleaning, Plumbing - Renovation & Repair, Plumbing - Contractor, Plumbing Plan Services, Heating Contractors, Heat Pumps, Air Conditioning Companies
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview