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BBB Accredited Business since 04/03/1997

Benjamin Franklin Plumbing

Phone: (615) 791-0338Fax: (615) 791-8659View Additional Phone Numbers207 Century Court, FranklinTN 37064 Send email to Benjamin Franklin Plumbing

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Description

This company offers plumbing repairs, service and installation along with water filtration systems.

BBB Accreditation

A BBB Accredited Business since 04/03/1997

BBB has determined that Benjamin Franklin Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Benjamin Franklin Plumbing's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Complaint Information

Prior to filing a complaint with the BBB, this company requests consumers contact Brad Curry, Operations Manager at brad.curry@benfranklinplumbing.com or 615-791-0338 to help with your concerns or problems. BBB advises consumers to allow this company 48 hours, excluding weekend and holidays, to resolve any concerns prior to filing a complaint with BBB.

Customer Reviews Summary Read customer reviews

11 Customer Reviews Customer Reviews on Benjamin Franklin Plumbing

Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 11 Customer Reviews

Additional Information

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This company also operates using the namestyles of Barnes Heating & Air, Barnes Plumbing & Repair and Barnes Service Company.

BBB file opened: 07/07/1993Business started: 01/01/1997
Type of Entity

Limited Liability Partnership

Contact Information
Principal: Mr. Wayne Barnes (President)Customer Contact: Mr. Brad Curry (Operations Manager) David Barnes (Office Manager)
Business Category

Plumbers, Water Heaters - Parts & Supplies, Water Filtration & Purification Equipment, Sewer Pipe, Water Heater - Tankless, Water Heaters - Dealers, Septic Tanks - Treatment Supplies, Propane Gas Plumbing, Water Heaters - Repairing, Sewer Inspection, Sewer Contractors, Plumbing Drains & Sewer Cleaning, Plumbing Plan Services

Service Area

Middle Tennessee

Alternate Business Names
Ben Franklin Plumbing

Customer Review Rating plus BBB Rating Summary

Benjamin Franklin Plumbing has received 5.00 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.