BBB Accredited Business since 04/03/1997
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This company offers plumbing repairs, service and installation along with water filtration systems.
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A BBB Accredited Business since 04/03/1997
BBB has determined that Benjamin Franklin Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Benjamin Franklin Plumbing's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Additional Complaint Information
Prior to filing a complaint with the BBB, this company requests consumers contact Brad Curry, Operations Manager at firstname.lastname@example.org or 615-791-0338 to help with your concerns or problems. BBB advises consumers to allow this company 48 hours, excluding weekend and holidays, to resolve any concerns prior to filing a complaint with BBB.
Customer Reviews Summary Read customer reviews
73 Customer Reviews Customer Reviews on Benjamin Franklin Plumbing
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||73 Customer Reviews|
This company also operates using the namestyles of Barnes Heating & Air, Barnes Plumbing & Repair and Barnes Service Company.BBB file opened: 01/01/1997Business started: 01/01/1997
Type of Entity
Limited Liability Partnership
Contact InformationPrincipal: Mr. Wayne Barnes (President)Customer Contact: Mr. Brad Curry (Operations Manager) David Barnes (Office Manager)
Plumbers, Water Heaters - Parts & Supplies, Water Filtration & Purification Equipment, Sewer Pipe, Water Heater - Tankless, Water Heaters - Dealers, Septic Tanks - Treatment Supplies, Propane Gas Plumbing, Water Heaters - Repairing, Sewer Inspection, Sewer Contractors, Plumbing Drains & Sewer Cleaning, Plumbing Plan Services
Alternate Business NamesBen Franklin Plumbing
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview