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Find a Location

U.S. Pest Protection, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • U.S. Pest Protection, Inc.

      49 Industrial Park Dr Hendersonville, TN 37075-2824

    • U.S. Pest Protection, Inc.

      MSC 410922 PO Box 415000 Nashville, TN 37241

    • U.S. Pest Protection, Inc.

      117 Morningside Dr Gallatin, TN 37066

    • U.S. Pest Protection, Inc.

      604 W Iris Dr Nashville, TN 37204-3121

    • U.S. Pest Protection, Inc.

      1451 Elm Hill Pike Nashville, TN 37210-4523

    Business ProfileforU.S. Pest Protection, Inc.

    Pest Control
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers termite, pest, and mold control services. Handyman repairs, caulking, drive-way sealed.

    Products & Services

    This company offers termite, pest, and mold control services. Handyman repairs, caulking, drive-way sealed.

    Business Details

    This is a multi-location business.

    Find a Location

    U.S. Pest Protection, Inc. has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • U.S. Pest Protection, Inc.

        49 Industrial Park Dr Hendersonville, TN 37075-2824

      • U.S. Pest Protection, Inc.

        MSC 410922 PO Box 415000 Nashville, TN 37241

      • U.S. Pest Protection, Inc.

        117 Morningside Dr Gallatin, TN 37066

      • U.S. Pest Protection, Inc.

        604 W Iris Dr Nashville, TN 37204-3121

      • U.S. Pest Protection, Inc.

        1451 Elm Hill Pike Nashville, TN 37210-4523

      Location of This Business
      49 Industrial Park Dr, Hendersonville, TN 37075-2824
      BBB File Opened:
      9/21/1987
      Years in Business:
      38
      Business Started:
      5/15/1985
      Business Started Locally:
      5/15/1985
      Business Incorporated:
      8/7/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mrs. Heather Pruitt, Operations Manager
      • Ms. Sara Davidson, Marketing Director
      • Ms. Erica Peden Brister, President/CEO
      Contact Information

      Principal

      • Ms. Erica Brister, President

      Customer Contact

      • Ms. Erica Brister, President
      • Ms. Sofi Luciano, Bookkeeper
      • Mrs. Heather Pruitt, Operations Manager
      • Ms. Sara Davidson, Marketing Director
      Additional Contact Information

      Fax Numbers

      • (615) 590-1264
        Primary Fax
      • (615) 791-0553
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/16/2022

      Complaint Type:
      Order Issues
      Status:
      Resolved
      Upon inspection of our crawl space, we were advised we needed a dehumidifier to handle a water problem under our house. On 6/14/2022 their inspector wrote up a dehumidifier through ******** and we set it up on credit. They brought it out and placed it under house and said local company would come out to hook it up to electric. Upon their arrival they said no because of the water situation. They in turned call one of their project men to come look and see what he thought could help. He said you must take care of the water problem before trying to dry out the underside of house. So called US PEST to come and take it back. **** said they would and that he would take care of ********. Also said he would figure out something to help with water situation. They removed dehumidifier on July 20, 2022. I called the next week spoke to ***** and she said she sent it back the week before. I have called almost every week since and I get the same thing (it was sent back) I am 8 weeks out so far and am being billed with reminders I am late on payments. So have they been lying this whole time. **** has not returned my calls to let me know what is going on and this is the last resort. ******** sent letter to me saying they were going to send report to credit bureau on this. I work hard to be sure I have good credit, and because they cannot follow up on their end, I am going to have report on my credit report.
      Read More

      Customer Reviews

      9 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Erbit N

      1 star

      09/28/2023

      This is the worst pest company, and they don't care about you, the want only your money, 2 years ago a "Manager" came to my house to give me an estimate for encapsulation, I make questions about a sump pump because my cross space doesn't have a drainage, the "EXPERT" Nick say I don't need because go under ground, well the last 2 summers I been having water in the cross space, coming from the dehumidifier, but also water came on top the encapsulation, two of my columns are tilting because the water, I spoked with the secretary from the HQ I sent pictures and she say a "EXPERT" will contactme, I spoked with the new "Manager expert" Joshua to came to see the issues, and never show up, only he say I need the pump, and i need pay for it, something I will not gonna pay because the other "expert" say is not a need, well I need, us pest send their employees Donaven, Brandon, Eddie to inspect but they can't do anything, today 9-28-2023 an other guy came and he say I don't have a product warranty when I have a document say warranty for 10 years, all this employees they say be scare to help their costumers because they can be fire, by their supervisors, is no this considered intimidation an harassment tobtheir employees??? so US pest don't give a ****** about us, also I contacted Tennessee consumers affairs to file a complaint against US pest, why I need pay for their mistakes. My recommendation to you consumers get a professional and reputable company like ***, ********, etc but no US pest.

      Local BBB

      BBB of Middle Tennessee

      BBB Reports On

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