BBB Accredited Business since 02/05/2013
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This company offers household moving and packing, local and long distance moving.
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A BBB Accredited Business since 02/05/2013
BBB has determined that Motivated Movers meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Motivated Movers' rating include:
- Length of time business has been operating.
Factors that raised Motivated Movers' rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Motivated Movers
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|09/18/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to provide promised assistance or support for products or services
Complaint: Requested move with 3 people at agreed upon rate of $150 - sent 2 at $125 at the time of move. not previous notification.
Initial Business Response
Complaint Resolution: BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
Type of Entity
Limited Liability Company
Business ManagementPrincipal: Mr. Race Harrison (President)
Contact InformationCustomer Contact: Mr. Nate Hewitt (Manager)
Movers, Relocation Service, Seniors Moving & Delivery Services, Travel & Moving Services, Piano & Organ Moving, Moving Supplies, Moving & Storage Company, Movers - Office, Moving Assistance - Packing, Unpacking, Organizing, Moving Brokers, Moving Services - Labor & Materials
Alternate Business NamesRace & Nathan Ventures, LLC
Industry TipsMoving - Selecting a Mover
Map & Directions
Map & Directions
Address for Motivated Movers
4633 Trousdale Dr
Nashville, TN 37204-4584