BBB Accredited Business since 11/30/2010
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This company offers residential & commercial loans including conventional, FHA, VA, THDA, USDA, mortgage and construction loans. This company also offers consulting services.
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A BBB Accredited Business since 11/30/2010
BBB has determined that First Community Mortgage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised First Community Mortgage's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
2 Customer Reviews Customer Reviews on First Community Mortgage
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity
Incorporated: February 2002, TN
Business ManagementCustomer Contact: Mr. Scott Matuk (Branch Manager)
Contact InformationPrincipal: Keith Canter (CEO) Phil Carlton (President) Brenda Fischer Mr. David Hammett (Branch Manager)Mr. Daryl O'Neal (Branch Manager)Mr. Brandon Sandefur (Regional Vice President)Mr. Robert Valentine Zanoni (Branch Manager)Ms. Catherine Zanoni
Mortgage Bankers, Mortgage Lender, Loans - Farm & Ranch, Mortgage Brokers, Real Estate Loans, Loans
Alternate Business NamesFirst Community Mortgage, Inc. - Brentwood, First Community Mortgage, Inc. - Franklin, First Community Mortgage, Inc. - Mt. Juliet, First Community Mortgage, Inc. - Murfreesboro, First Community Mortgage, Inc. - Shelbyville
Industry TipsAdvance Fee Loan Brokers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview