BBB Business Review
Is this your Business?This Business is not BBB Accredited
McDotCom
Find a LocationPhone: (800) 490-5303Fax: (310) 564-7589On File with BBB, Nashville, TN 37203http://www.MileyCyrus.com
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Description
This company offers marketing, media and interactive fan networks for celebrities.
BBB Accreditation
McDotCom is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised McDotCom's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 13 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 12 |
| Problems with Product / Service | 1 |
| Advertising / Sales Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 13 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topMileyCyrus.com offers news, pictures, video and other content from Miley Cyrus including a free online social network with extended features for consumers that subscribe. Subscriptions are month-to-month and the terms and conditions state "You may cancel your Membership at any time prior to your Membership's expiration by visiting your Profile page or contacting us at support@mileycyrus.com".
The Terms & Conditions also state "Ticket availability is not guaranteed. MileyCyrus.com does not set or control ticket policies, or the number of tickets that may be available for purchase, or any restrictions that might be placed on ticket purchases. Purchase of a MileyCyrus.com membership does not guarantee access to tickets. We cannot offer refunds to members unable to purchase tickets".
Type of Entity
Corporation
Incorporated: March 2012, TN
Contact Information
Principal: Mr. Andrew Smith (Partner)Customer Contact: Ms. Jill Harris (Customer Relations)Mr. Jason Gluck (Partner)Business Category
Marketing Consultants
Alternate Business Names
McDotCom, Inc.LocationsX
2 Locations
PO Box 1209
Safety Harbor, FL 34695-1209Directions
On File with BBB
Nashville, TN 37203Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 45 counties in MiddleTennessee and Southern Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*McDotCom is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Marketing Consultants
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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