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BBB Accredited Business since 02/09/2011

Southern Wrag Company

(615) 790-84675428 Parker Branch Rd, FranklinTN 37064-4402 Send email to Southern Wrag Company

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Description

This company offers a On.Line Boutique specializing in Girl's Costumes, Party wear & Dance wear. We have a huge supply of Ready Made Tutus for Newborns,Girls,Teens & Adults. In addition the company offers outfitting for Cheerleaders, Pep Squads, Dance Teams, Birthday Girls & Flower Girls.

BBB Accreditation

A BBB Accredited Business since 02/09/2011

BBB has determined that Southern Wrag Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Southern Wrag Company's rating include:

  • Length of time business has been operating.

Factors that raised Southern Wrag Company's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Southern Wrag Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: 02/01/2011Business started: 09/01/2009
Type of Entity

Sole Proprietor

Contact Information
Principal: Ms. Teri Holland (Owner)
Business Category

Internet Shopping, Beauty Pageants, Costumes - Masquerade & Theatrical, Clothing - Retail, Hats - Retail, Girls Apparel, Childrens & Infants Wear - Retail

Refund and Exchange Policy

According to information supplied by the company, it's Refund/Guarantee policy states:

Because of the Costume & Custom Nature of our product we only accept returns if the item you receive does not match the picture or description. Please ask any and all size or description questions before purchasing.

Alternate Business Names
TuTu Heaven, TuTu Madness
Industry Tips
Beauty Pageants & Contests

Map & Directions

Map & Directions

Address for Southern Wrag Company

5428 Parker Branch Rd

Franklin, TN 37064-4402

To | From

LocationsX

1 Locations

  • 5428 Parker Branch Rd 

    Franklin, TN 37064-4402(615) 790-8467

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 45 counties in MiddleTennessee and Southern Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Southern Wrag Company is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on July 1, 2013. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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Industry Tips for Internet Shopping

Beauty Pageants & Contests
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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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