BBB Accredited Business since 03/31/2001
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers cable, internet, telephone and telecommunication services.
A BBB Accredited Business since 03/31/2001
BBB has determined that United Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised United Communications' rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on United Communications
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Business ManagementPrincipal: Mr. William Bradford (CEO)
Contact InformationCustomer Contact: Ms. Kristin Gregory (Customer Service Manager)Ms. Missy Michaels (Marketing & Communications Manager)
Internet Access Provider, Internet-Based Telephone Service, Television - Cable, CATV & Satellite, Telephone Companies, Telecommunication Equipment & Systems Service & Repair, Cable TV, Internet & Telephone Installation Service, Consultants - Telecommunication, Internet Services
Alternate Business NamesUnited Telephone Co., Inc., United Telephone Company
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview