BBB Accredited Business since 07/01/1981
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A BBB Accredited Business since 07/01/1981
BBB has determined that Vanderbilt University Hospital meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Vanderbilt University Hospital's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 16 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||11|
|Problems with Product / Service||4|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Vanderbilt University Hospital
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Non Profit Corporation
Business ManagementMs. Dianne Davidson (Supervisor, Financial Services)
Contact InformationPrincipal: Mr. David R. Posch (CEO)Customer Contact: Mr. Jamie Walker (Interim Assistant Director)Ms. Betty Akers (Director)Mr. C. Luke Gregory (CEO)Dr. C. Wright Pinson (CEO)
Hospitals, Health & Medical - General, Physicians & Surgeons - Orthopedic Surgery
Products & Services
This company offers medical services.