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HRC Medical Centers, Inc. (Headquarters)

Phone: (615) 550-5900 (Disconnected)Fax: (615) 320-7623

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Customer Complaints Summary

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints4

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (4)
11/13/2013Problems with Product / Service
04/01/2014Billing / Collection Issues | Read Complaint Details
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Complaint
THEY LEFT TOWN AND SHUT DOWN AND STILL OWE ME $750.00 IN CREDIT WITH THEIR COMPANY I DO HAVE THE LETTER STATING THEY OWE ME.
THEY LEFT TOWN WITHOUT STATING WHAT THEY WHERE GOING TO DO ABOUT THIS MATTER.

Desired Settlement
I WOULD LIKE FOR THEM TO SEND ME MY REFUND BACK

03/17/2014Problems with Product / Service | Read Complaint Details
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Complaint
I paid HRC ($2,950.00)for a year of medical hormone replacement therapy. My first visit was 9-24-12. I had blood lab work done 4 times and received 3 implants. When I went to the office for the 4th implant, the week of 3-20-13, it was shut down. I called the phone number listed on the front door and was sent an email to send in a claim form to: Claims, HRC ************* ** *** XXXXXX, ********** ** XXXXX. I did this and asked for the amount of $2,250.00 which I thought was a fair value of the unfinished therapy. I also requested my medical records from them which I have not received. A year has past and I have not heard from HRC. I have tried to email them several times. Can you help me resolve this issue?
Product_Or_Service: Hormone Replacement Therapy

Desired Settlement
I would like a refund in the amount of $2,250.00 from HRC for services not received.

10/14/2013Problems with Product / Service | Read Complaint Details
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Complaint
Possible health issues and no service for $2,750.00that I paid upfront.
I paid up front $2750 on Nov.11,2011at the Lexington my office and I had a scheduled appointment for march 2012 but the doors were closed. I have had no contact with the company at all.I am very upset over being scammed!!!

Desired Settlement
I want my money back .

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.