BBB Business Review

BBB Accredited Business since 03/30/2012

Broderick Builders, Inc.

Find a Location

(615) 385-3210618 Grassmere Park Dr Ste 21, NashvilleTN 37211 Send email to Broderick Builders, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


The company offers interior and exterior home improvements, additions, and remodeling services.

BBB Accreditation

A BBB Accredited Business since 03/30/2012

BBB has determined that Broderick Builders, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Broderick Builders, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Broderick Builders, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
01/07/2014Problems with Product / Service | Read Complaint Details

Roofers cracked window and damaged frame in upstairs bath. Also did not replace vinyl siding in proper location in another area. Wood is exposed.
Contacted sales rep ***** ******** on May 9, 2013. He came out to inspect along with another gentleman from ********* ********* Never heard from them again. Sent a follow-up email on November 26, 2013, copying the company president. Still no follow-up.

It's a simple repair. Not worth ruining their reputation over.

Desired Settlement
Replace window glass/frame. Properly install vinyl siding.

Business Response
When the named Project Manager from ********* ******** came out to inspect the issues, he brought with him someone to complete the repairs. After leaving, it was the Project Managers understanding that the window was being ordered and repairs would be completed. Unfortunately, not only did the repair not get completed, but a follow up on the repair was not done. Therefore, we were unaware that it had not been completed until the Homeowner contacted us via email on 11/26/13. In response, after gathering necessary information on the situation, I sent an email on 12/3/13 to the Homeowner in response apologizing for the situation and our desire to get all repairs completed as quickly as possible. Following a response, I sent a Project Manager to meet with the Homeowner on 12/10/13 and we currently await the delivery of a new window.

Additional Information

BBB file opened: 06/23/1993Business started: 01/01/1978
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Type of Entity


Incorporated: January 1993, TN

Contact Information
Principal: Mr. John R. Broderick (President)Customer Contact: Mr. Jason L. Broderick (President)
Business Category

Home Improvements, Windows - Repairing, Windows & Doors - Installation & Service, Doors - Installation, Windows - Installation & Service, Remodeling Services, Bathroom Remodeling, Construction & Remodeling Services, Roofing Contractors, Plumbers, Deck Builder, Patio & Deck Builders, Painting Contractors, Contractors - Gutters, Gutters & Downspouts, Drywall Contractors, Doors - Repair, Contractor - Electrical, Contractor - Remodel & Repair, Contractors - General, Kitchen Remodeling, Kitchen & Bath - Design & Remodeling

Products & Services

This company offers home maintenance and renovations,carpentry,painting,plumbing,electrical,
masonry,framing, decks, patios, roofing, windows, flooring, tile, drywall, cabinetry, granite, stone, additions and kitchens.

Service Area

This company serves the Greater Nashville Area.

Industry Tips
Home Improvements
Home - Painting Contractors
Home - Roofing Contractors

Map & Directions

Map & Directions

Address for Broderick Builders, Inc.

618 Grassmere Park Dr Ste 21

Nashville, TN 37211

To | From


2 Locations

  • 5800 California Ave 

    Nashville, TN 37209-1498

  • 618 Grassmere Park Dr Ste 21 

    Nashville, TN 37211

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 45 counties in MiddleTennessee and Southern Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Broderick Builders, Inc. is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on July 1, 2013. BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known government actions that are relevant to the business's marketplace dealings with the public.


About BBB Business Review Content and Services

Some Better Business Bureaus offer additional content and services in BBB Business Reviews. The additional content and services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release. Not all enhanced content and services are available at all Better Business Bureaus.


Thank you for your feedback.

Help us improve by taking our survey.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.