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BBB Accredited Business since 11/08/2013

Tennessee Valley Air

(615) 689-6227On File with the BBB, Spring HillTN 37174 Send email to Tennessee Valley Air

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Description

This company offers HVAC service, installation of geothermal heating and cooling, heat pumps, and heating and air conditioning services. This company also offers energy evaluations, design and duct work and gas piping.

BBB Accreditation

A BBB Accredited Business since 11/08/2013

BBB has determined that Tennessee Valley Air meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Tennessee Valley Air's rating include:

  • Length of time business has been operating.

Factors that raised Tennessee Valley Air's rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews Customer Reviews on Tennessee Valley Air

Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 3 Customer Reviews

Additional Information

top
BBB file opened: 05/02/2012Business started: 10/01/2011
Type of Entity

Sole Proprietor

Business Management
Principal: Mr. Ronnie Ponder (Owner)
Contact Information
Customer Contact: Ms. Amy Callahan (Office Manager)
Business Category

Heating & Air Conditioning, Ventilating Systems - Cleaning, Dry Vent Cleaning, Dehumidifying Equipment, Air Quality Service, Air Purifying & Cleaning Systems & Equipment, Air Conditioning Systems - Cleaning, Geothermal Heating & Cooling, Furnace Sales & Service, Water Heaters - Dealers, Water Heaters - Repairing, Air conditioning & Heating Contractors - Commercial, Duct Cleaning, Air Duct Cleaning, Air Conditioning Repair, Air Conditioning Contractors & Systems, Air Conditioning Companies, Heating Equipment & Systems Cleaning & Repair, Heating Contractors, Air conditioning & Heating Contractors - Residential

Service Area

Serving Middle Tennessee


Customer Review Rating plus BBB Rating Summary

Tennessee Valley Air has received 4.13 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.