BBB Business Review

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BBB Accredited Business since 09/01/1983

Lee Company

Find a Location

Phone: (615) 567-1000Fax: (615) 567-1026View Additional Phone Numbers331 Mallory Station Road, FranklinTN 37067 Send email to Lee Company

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BBB Accreditation

A BBB Accredited Business since 09/01/1983

BBB has determined that Lee Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Lee Company's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Guarantee / Warranty Issues1
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 4

Additional Complaint Information

This company asks that consumers contact Keith Bryan, Director of Operations, at kbryan@leecompany.com or 615-224-1025 prior to filing a complaint with BBB. BBB suggests consumers allow him 48 hours, excluding weekend and holidays, to resolve any concerns prior to filing a complaint with BBB.

Customer Reviews Summary Read customer reviews

4 Customer Reviews Customer Reviews on Lee Company

Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 4 Customer Reviews

Additional Information

top
BBB file opened: 10/14/1988Business started: 01/01/1943
Licensing, Bonding or Registration

The commercial application of pesticides (insecticides, herbicides, fungicides, etc.) in Tennessee requires certification, licensing, and a charter. Consumers may search the Tennessee Department of Agriculture's web site to determine an applicators regulatory compliance by clicking here: http://agriculture.state.tn.us/listcharter.asp

Type of Entity

Corporation

Incorporated: April 1965, TN

Contact Information
Principal: Mr. William B. Lee (CEO)Customer Contact: Ms. Karol Hernandez (Marketing Analyst)Mr. Keith Bryan (Director of Operations)Ms. Amy Cathey (Marketing Director)Mr. Dan Kalman (Vice President of Home Services)Mr. Richard C. Perko (President)
Business Category

Heating & Air Conditioning, Water Heaters - Parts & Supplies, Irrigation Systems & Equipment, Fire Protection Equipment & Supplies, Electric Heating Equipment - Wholesale & Manufacturers, Electric Heating Elements, Air Conditioning Supplies & Parts, Air Purifying & Cleaning Systems & Equipment, Security Control Equipment & System Monitors, Home Inspection Service, Heating Equipment & Systems Cleaning & Repair, Storm Damage Restoration, Fire Damage Restoration, Fire & Water Damage Restoration, Electric Equipment - Service & Repair, Air Duct Systems, Air Duct Cleaning, Duct Cleaning, Burglar Alarm Systems - Dealers, Monitoring & Service, Appliances - Small - Service & Repair, Appliances - Major - Service & Repair, Air Conditioning Systems - Cleaning, Air Conditioning Repair, Windows - Vinyl, Windows - Wood, Windows, Water Soft & Conditioning Equipment Service & Supplies, Water Heater - Tankless, Windows & Doors - Installation & Service, Storm Windows & Doors, Countertops, Cabinets, Air Conditioning Equipment - Room Units, Air Quality Service, Water Leak Detection, Granite, Heating & Air Conditioning - Filters, Home Repair & Maintenance, Air conditioning & Heating Contractors - Commercial, Air conditioning & Heating Contractors - Residential, Geothermal Heating & Cooling, Windows - Installation & Service, Bathroom Remodeling, Water Heaters - Repairing, Plumbing - Renovation & Repair, Plumbing - Contractor, Plumbing Plan Services, Plumbers - Commercial, Plumbers, Contractor - Insulation, Home Improvements - Additions, Home Improvements, Heating Contractors, Heat Pumps, Gutters & Downspouts, Glass Coating & Tinting, Fire & Smoke Alarm Systems, Electricians - Commercial, Electricians, Drywall Taping and Texturing, Drywall Contractors, Kitchen & Bath - Design & Remodeling, Air Conditioning Companies, Lawn Maintenance

Products & Services

According to information supplied by the company, it offers heating, air conditioning, plumbing,
and maintenance service.

Industry Tips
Home Improvements
Evergreen Contracts

Customer Review Rating plus BBB Rating Summary

Lee Company has received 4.85 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.