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BBB Accredited Business since 11/19/2007
Hiller Plumbing, Heating & Cooling Company, Inc.Find a Location
Phone: (615) 898-1018Fax: (615) 898-1026View Additional Phone Numbers1418 Mark Allen Lane, Murfreesboro, TN 37129 Send email to Hiller Plumbing, Heating & Cooling Company, Inc.
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A BBB Accredited Business since 11/19/2007
BBB has determined that Hiller Plumbing, Heating & Cooling Company, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Hiller Plumbing, Heating & Cooling Company, Inc.'s rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
BBB serving , maintains a report on this company's headquarters location. Please visit for details or call .
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||0|
Additional Complaint Information
This company offers a customer guarantee that says "Happy You'll Be or the Service is Free!" If you have done business with Hiller Plumbing and have any concerns with the work performed, Jimmy Hiller asks that you allow the company the opportunity to respond to your concerns before filing a complaint with BBB. To do so, please visit the company's website at http://www.hillerplumbing.com/justjimmy.php and complete the form at the bottom of the webpage. The company's guarantee states they will respond to your concerns within 48 hours. Consumers who do not have access to the Internet may contact Mr. Hiller directly at 615.485.3290.
Type of Entity
Incorporated: August 1996, TN
Contact InformationPrincipal: Mr. Jimmy Hiller (President)Ms. Sandra Margeson (Executive Assistant)
Heating & Air Conditioning, Air Conditioning Companies
Products & Services
According to information supplied by the company, it offers heating, cooling & plumbing services.
Alternate Business NamesAir Source One, Hiller Plumbing Heating & Cooling
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in 45 counties in MiddleTennessee and Southern Kentucky. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Hiller Plumbing, Heating & Cooling Company, Inc. is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (615) 292-6110
- (615) 891-5600
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Heating & Air Conditioning
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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