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Consumer Complaints

This Business is not BBB Accredited

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Phone: (931) 649-3530

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
11/06/2013Problems with Product / Service | Read Complaint Details
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Complaint
product not received and phone calls not returned.
I ordered some stickers for football helmets with the Bronco logo on them on 9/6/2013. I was informed that I would receive the product on 9/9 or 9/10/2013. I have been calling for over a week now and leaving message after message. In their message it states that if you leave a message then someone will return your call shortly. There have been several local complaints on this business. I am not sure if this company has had complaints in the past, but they should not be in business. I would like to have my product, but I do not expect to pay full price or at all. We have a team of 6, 7 and 8 year olds that have been expecting these stickers and we have not been able to provide them yet.

Desired Settlement
I would like to receive the product at a discount or free price. They also need to be reprimanded for their actions.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.