Enhanced Interactive Communications Corp

Find out more about Enhanced Interactive Communications Corp:

BBB Accreditation BBB Rating Business Contact and Profile Products and Services Business Management Additional Locations and Phone Numbers Customer Complaint History

Government Actions Advertising Review BBB Copyright and Reporting Policy

BBB Accreditation

BBB Rating for Enhanced Interactive Communications Corp

Based on BBB files, Enhanced Interactive Communications Corp has a BBB Rating of F on a scale from A+ to F.

• Failure to respond to 4 complaints filed against business.
• BBB does not have sufficient information to determine how long this business has been operating.
• BBB does not have sufficient background information on this business.

Click here for an explanation of BBB Ratings

Complaints allege consumers registered online for a 14 day free trial period to access online interactive video games. In order to take advantage of the trial period, consumers must provide personal bank or credit card account numbers for future billing purposes. Consumers indicate EI Interactive has failed to respond to email or phone messages requesting cancellation of the free trial period causing unauthorized fees to be charged to bank or credit card accounts. Complaints further allege the company failed to provide a secure website when collecting the customers billing information causing a compromise of the customer's account information.

The BBB has requested basic information from this company. The BBB has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.

The Better Business Bureau encourages you to make sure your online transactions are secure and your personal information is protected. The following tips are suggested:

*Before you provide any personal financial information to a web site, check the site's privacy policy. Find out how your information will be used or shared with others and what security features are in place to protect your information from being fraudulently obtained.

*Keep your personal information private. Do not disclose your address, telephone number, your Social Security number, bank account number or email address, unless you know who is collecting the information, why they are collecting it and how they will use it.

*Make certain the web sites you frequent are owned by reliable businesses. Look for trustmarks or seals from trusted third-party organizations, like the Better Business Bureau's BBBOnLine program, that indicate the business has met high privacy protection and other safe e-commerce standards.

*Give payment information only to businesses you know and trust, and only when and where it is appropriate. Never give your password to anyone online; even your Internet Service Provider. Do not download files sent to you by strangers or click on hyperlinks from people you do not know. Opening a file could expose your system to a computer virus or a program that could hijack your modem.

*Keep records of your online transactions and read your email. Merchants may send you important information about your purchases.

*Review your credit card and bank account statements promptly and carefully, each and every month. Look for errors or unauthorized purchases. Notify your credit or debit card issuer immediately if your credit or debit card or checkbook is lost or stolen, or if you suspect someone is using your accounts without your permission.

Products and Services of Enhanced Interactive Communications Corp

According to information obtained from the company's website it is a publisher of online interactive content products including, MMORPGames, casual games, web based online game portal, casual game portal, game review and information sites.

Business Management

Additional company management personnel include:

Mr. Edward C. Andercheck - Chairman

Additional Locations and Phone Numbers

Customer Complaint History for Enhanced Interactive Communications Corp

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 7 complaints about Enhanced Interactive Communications Corp in the last 36 months, our standard reporting period. Of the total of 7 complaints closed in 36 months, 0 were closed in the last year.

Government Actions

BBB has no information regarding government actions at this time.

Advertising Review

BBB has no information regarding advertising review at this time.

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with Enhanced Interactive Communications Corp, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 37023068
Report as of November 22, 2009 02:41
Copyright^© 2009 Better Business Bureau