BBB Accredited Business since 04/10/2012
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This company offers a flooring showroom with carpet, hardwood, tile, stone, laminate, vinyl flooring, and area rugs.
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A BBB Accredited Business since 04/10/2012
BBB has determined that Floorz meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Floorz's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
BBB serving Colorado Springs, CO maintains a report on this company's headquarters location. Please visit http://southerncolorado.bbb.org for details or call (719) 636-1155.
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Floorz
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Complaint Breakdown by ResolutionAbout Complaint Details
|03/25/2014||Problems with Product / Service | Read Complaint Details|
|04/07/2014||Problems with Product / Service | Read Complaint Details|
Type of Entity
Incorporated: January 2006, TN
Contact InformationPrincipal: Mr. Russell Jordan (Owner)Customer Contact: Ms. Jessica Febrez (Office Manager)
Floor Materials - Retail, Tile Sales, Linoleum Dealers, Floors - Hardwood, Carpet & Rug Pads, Linings & Accessories, Oriental Rugs, Carpet & Rug Dealers - New, Tile - Ceramic - Contractors & Dealers, Floors - Laminate
Alternate Business NamesKMS Investments, Inc., Floors To Go
Map & Directions
Map & Directions
Address for Floorz
1731 Mallory Ln STE 103
Brentwood, TN 37027-7986