Business ProfileforApex Restoration DKI

APEX-DKI is a Dishonest and Unprofessional Company that Lacks Work Ethic and Morals. APEX-DKI was hired by our insurance company,********, to perform Mold Remediation after we filed a claim on June 15,2021. COLBY ***** from APEX-DKI came to our home and assessed the mold damage. He verbally gave my husband and I a long list of necessary actions that would need to take place, however, those actions were NOT carried out. Shortly after APEX began in our home on June 21, 2021,knew something was not right and immediately notified our insurance company. In writing,I asked Colby ***** numerous questions regarding their mold remediation in our home. He was mostly dishonest. APEX DKI did NOT get Pre-Mold values or a Post-Mold value-COLBY ***** said it was NOT required. We, as well as family, came to our house everyday. Other than the first two days, workers were not present. Please note I have requested all documentation (including the workers that were in our home) from Colby ***** and he refused. On July 6,2021, we walked into our home and APEX DKI had to come to the house, took their machines and removed their poorly taped "barriers". The DID NOT notify us they had completed the job. Also, please note, I have SUPPORTING documentation for all claims that I am stating here. Without any pre or post values molds we had to hire an independent environmental specialist to assess our home.The report CONFIRMED that there was visible mold in/under our home TEN days after APEX abruptly left. We had to hire a reputable mold company to perform the job APEX didn't do. I continuously kept our insurance aware. Now, EIGHT months later, I have received a call from Ryan with APEX stating APEX-DKI expects us to pay $3,688.23 as well as a letter threatening to put a LIEN on our home! APEX ALSO sent an invoice to our insurance company for $15,219.24. Total they are charging $18,907.97. I welcome this company and all associated with this issue to my home to review documents- because I have all