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Penny Matrix

Phone: (313) 757-2143

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Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints1

Complaint Breakdown by ResolutionAbout Complaint Details

Complaint Resolution Log (1)
02/20/2015Billing / Collection Issues | Read Complaint Details
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Complaint
On Dec.2, 2014 I cancelled my husband's account. He was charged $14.00 Dec. 9 on our bank account.
On Dec. 2 I went to the Subscriptions site of PennyMatrix in order to cancel my husband's account. There was only one active site listed which I cancelled. I assumed I had cancelled his account but $14.00 was debited from our bank account on Dec. 9.

Desired Settlement
Return of the $14.00.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.