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Find a Location

Ward Construction has 1 locations, listed below.

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    Business ProfileforWard Construction

    Emergency Disaster Preparedness
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/2/2018

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers construction, site preparation, utilities work, disaster response, recovery and management services.

    Products & Services

    Modular Home Installation
    Disaster Response, Recovery & Management

    Business Details

    Location of This Business
    61 Lambert Ln, Westmoreland, TN 37186-3163
    BBB File Opened:
    7/28/2009
    Years in Business:
    40
    Business Started:
    1/1/1984
    Accredited Since:
    3/2/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Bobby Ward, Owner
    Contact Information

    Principal

    • Mr. Bobby Ward, Owner

    Customer Contact

    • Mr. Bobby Ward, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We bought a manufactured home from **************************************************. We paid the down payment in April of 2021, they gave us Ward Construction's number to call about set up. Their bid to set up was over 25k. My husband and them talked a few times and everything was ok. Our home was ready on December 6,2021. Because of weather delivery was delayed. although we felt that was too long. We called the son because he and my husband had a good rapport, but now he will not answer or call him back. After several emails to Factory Expo we get our home on May 10,.2022. Now the trim, siding, are done and we owe the son $500, he calls and comes to get the money. But my husband has been calling and calling to get our porch and deck put on by Ward Construction but they are not giving us any information IF they answer the phone. the owner called my husband because he threatened to reach out to a lawyer but its been over a month and we still have no porches. Our new hoe has been in our yard 2 months and we can not move in until we get our porches. Ward Construction charged $7200 for services that they have not finished and a reasonable amount of time. We are waiting n a front porch a deck and water hook up to move in our house. They will not answer the phone and in the rare case the receptionist does answer its always we will call you back. WE NEED WHAT WE PAID FOR POINT BLANK PERIOD!!!!! We have been more than fair and patient with Ward Construction. They have the WORST communication ever. Today is July 19, 2022 and we are not in our home 7 months after it was ready because of this company mostly
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Middle Tennessee

    BBB Reports On

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